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Legal

Privacy Policy

Last updated: 21 February 2026

1. Introduction

Wey Ltd (“we”, “us”, “our”) operates the website wey.io (the “Service”).

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

If you have any questions, contact us at:

2. Data Controller

Wey Ltd is the data controller responsible for your personal data.

3. Information We Collect

We may collect and process the following data:

Personal Information

  • Name
  • Email address
  • Billing address
  • Payment information (processed via third parties)
  • Company information (if applicable)

Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Feature usage
  • Session activity

User Content

  • Data, files, and content you upload to the Service

4. How We Collect Data

We collect data when you:

  • Register an account
  • Subscribe to a plan
  • Use the platform
  • Contact support
  • Receive or open our emails
  • Accept cookies

5. How We Use Your Data

We use your data to:

  • Provide and maintain the Service
  • Manage subscriptions and billing
  • Send transactional and marketing emails
  • Improve platform performance
  • Monitor usage and security
  • Comply with legal obligations

6. Legal Basis for Processing

We process personal data under:

  • Contractual necessity
  • Legal obligations
  • Legitimate interests
  • Your consent (where applicable)

7. Analytics and Cookies

We use:

  • PostHog for analytics
  • Cookies for:
    • Essential functions
    • Analytics
    • Marketing

A cookie consent banner is provided.

You may manage cookies via your browser settings.

8. Email Communications

We send:

  • Account notifications
  • Billing emails
  • Product updates
  • Marketing communications

We use Loops.so as our email provider.

You may unsubscribe from marketing emails at any time.

9. Data Sharing

We may share data with:

  • Hosting providers (Vercel, Supabase)
  • Payment processors
  • Analytics providers
  • Email providers
  • Legal authorities (if required)

We do not sell personal data.

10. International Transfers

As we operate globally, data may be transferred outside the UK/EU.

Where this occurs, we ensure appropriate safeguards are in place.

11. Data Storage and Security

Data is hosted primarily in the EU.

We use:

  • Encryption
  • Access controls
  • Secure infrastructure
  • Monitoring systems

to protect your information.

12. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

Upon account deletion, data will be removed in accordance with legal minimum retention requirements.

13. Your Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

Requests can be made to: help@wey.io

14. Account Deletion

Users may delete their accounts at any time.

Upon deletion, data will be removed according to our retention policy.

15. Children's Data

Our Service is not intended for users under 18.

We do not knowingly collect children's data.

16. Changes to This Policy

We may update this policy from time to time.

Updates will be posted on this page.

For any privacy-related enquiries, contact us at help@wey.io